1. Generally, we will ship within 24 hours after bill payment! But if the item is out of stock, or the weather is bad and other reasons, we will contact you as soon as possible. You can then continue to wait for it or choose another product to replace it. You can also cancel the order and choose a reason such as "Buyer Order Error". Thank you for your understanding and cooperation. ^_^
2. We ship to the address shown on AliExpress, so please make sure your address is the correct one before payment. If you gave us the wrong address and the package is returned, it's not our fault, you need to pay the shipping fee and we will resend it, I hope you understand, thank you very much.
1. We accept ESCROW such as credit card, real-time bank transfer, offline payment (bank transfer and western union). You choose the method that works best for you. If you decide to purchase our products, please complete the payment in time.
2. We only ship after payment is completed.
1. We guarantee delivery within 48 hours after confirming payment (except holidays)
2. Shipping time: EMS: 5-14 days. DHL/UPS: 4-7 days. Hong Kong or China Post Airmail: 10-45 days.
3. If you do not receive the item within the delivery time or have any questions, please contact us by email as soon as possible, usually you will receive a reply by email within 24 hours.
1. After receiving the package, if you are not satisfied or damaged during shipping, please email us within 3 days. But you must provide us with photos to prove it.
2. If you want to return items, please keep them in the same condition as they were sent. We will refund to you upon receipt, but the refund amount does not include shipping.
3. Please allow us up to 5 business days to process your returned item.
1. Feedback is very important.
2. If you are satisfied with our goods and services, please give us a good feedback, we will also do it for you and give you a discount on your next order.
3. If you are not satisfied with our goods, please do not give us a bad review immediately. Please contact us first, we will give you a good solution. If not, it's not too late for negative reviews.
Frequently Asked Questions:
Q: Does my item have a tracking number?
A: Yes, we ship each order with their Tracking Number, you can check the shipping status on the corresponding website.
Q: I am a reseller and I want to buy a lot of your items, what is the wholesale price?
A: Hello, thank you for your inquiry, if you want to buy in bulk, please email us, we will give you the best price. Thank you for your cooperation!